Privacy Policy
Last updated · May 2026
The short version
Tubient accesses your YouTube Analytics data to display in your dashboard. We store an authentication token and your pipeline sessions so you don't lose your work between visits. We do not sell your data, share it with third parties, or use it for advertising.
Privacy by Design
Tubient is built with a "Privacy by Design" architecture. We ensure that you have full control over your data and that non-essential tracking is restricted until you explicitly allow it.
Unlike many platforms that track first and ask later, Tubient blocks all non-essential storage (such as API response caching) by default. This data is only stored in your browser after you click "Accept All" on our privacy banner.
Data Classification
Essential
Required for the app to function
- Authentication Tokens
- UI Settings (Theme, Size)
- Consent Preference
- Session History
Non-Essential
Optional performance optimizations
- YouTube API Cache
- Transient Support Query Drafts (LocalStorage)
- Future Analytics (Placeholder)
Information Access, Collection, and Storage
Tubient provides AI-powered YouTube analytics. To provide these services, our API Client accesses, collects, and stores specific user information and API Data:
- YouTube API Data (Access): When you authenticate, our application accesses your YouTube channel information (including channel name, handle, and thumbnail) and your YouTube Analytics data (including views, watch time, subscriber counts, and engagement metrics).
- Authentication Information (Storage): We store a long-lived Refresh Token, encrypted, in our secure server-side database to maintain your connection. A short-lived session credential is held by your browser while you are signed in to perform authorized requests on your behalf.
- YouTube Metadata (Collection): Your channel ID, display name, and thumbnail URL are collected and stored in our database. We also collect and store basic video metadata (titles, durations, and thumbnails) to facilitate instant loading and visual recognition.
- Pipeline Sessions (Storage): The analytics pipelines you build (your dashboard layout and chart configurations) and your AI conversation history are stored in our remote database to allow you to persist and resume your work across different devices. This includes cached video identifiers so the AI assistant can reference your videos without repeatedly re-fetching data from YouTube.
- Ephemeral Cache (Storage): If you provide consent, specific YouTube API responses are cached in your browser's storage for a limited time (up to 24 hours) to improve performance and minimize API quota usage. Our servers also maintain a short-lived cache of video metadata.
- Usage Metrics: We track total API usage volumes (quotas) at an aggregate level to manage service health and limits.
How We Use Your Information
The information and API Data we access and collect is used exclusively for the following purposes:
- Visualization: To generate interactive charts, graphs, and tables based on your channel's performance.
- AI Insights: To provide the Google Gemini AI model with the necessary context to answer your natural language questions about your YouTube data.
- Instant Context: To provide metadata context to the AI assistant without requiring redundant external API calls.
- Session Persistence: To save your progress, configurations, and history so you can access them in future sessions.
- Optimization: To reduce the number of redundant network requests made to YouTube's servers.
We do not sell your data, use it for advertising, or share it with any third parties except for the processing required by Google Gemini as described below.
Use of YouTube API Services
Tubient uses YouTube API Services as an API Client to fetch real-time analytics data and channel metadata. All metrics are provided directly by YouTube API. By using our application, you agree to be bound by the:
The API Data fetched is processed to provide the visualizations and AI-driven analysis features of the app. As noted above, this data is only stored permanently if it relates to your account identity or saved session configurations. Raw analytics metrics are only stored ephemerally in your browser's cache.
Tubient's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
AI Processing (Google Gemini)
Tubient includes an AI assistant powered by Google Gemini. When you interact with the assistant:
- Your natural language queries and recent conversation context are sent to our backend and forwarded to the Gemini API.
- We share anonymized metrics and the structure of your dashboard to help the AI construct visualizations.
- Sensitive credentials or personal profile data are never shared with the AI model.
- We do not use your data or queries to train AI models.
Security & Retention
Your data is protected by industry-standard security measures:
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest within our Firestore database.
- Access Control: All database operations are authenticated through our backend server; there is no direct client-side database access.
- Retention: We retain your saved pipelines and tokens as long as your account is active. YouTube API data stored on our servers is refreshed or deleted at least every 30 calendar days, except for identifiers and authorization tokens retained while your authorization remains active. When you remove a channel or request account deletion, we permanently wipe all associated data.
Your Rights and Revocation
You have full control over your data usage:
- Revocation: You can revoke Tubient's access to your YouTube account at any time via the Google Security Permissions page.
- Data Deletion: You can permanently delete all your stored pipeline sessions, tokens, and account data at any time via the "Delete My Account" option on the Account Page.
- Access: You have the right to request a copy of the data stored in our database.
Browser Storage Policy
Tubient stores data locally in your browser (using local storage and IndexedDB) to provide a high-performance experience. We do not use cookies. We follow a "Privacy by Design" architecture: non-essential storage is blocked by default until you provide explicit consent.
Essential Storage
Required for the application to function.
Signed-in profile information (name, avatar, plan)
UI preferences (Theme, Font Size)
Stores your privacy preferences
AI Chat history
Non-Essential Storage
Used for optimization and performance.
Caches YouTube API responses to reduce quota usage
Stores partial support request drafts to prevent progress loss
Withdrawal of Consent
You can withdraw your consent at any time by clearing your browser's site data for Tubient, or by clicking the "Reject Non-Essential" button on the privacy banner or using the toggle in your Settings page. We also respect Global Privacy Control (GPC) signals sent by your browser.
Contact
For privacy questions, data requests, or to exercise your rights under GDPR/CCPA, please visit our Contact Page.
Official Address
Tubient
2/4 Carden Ave, Wahroonga, NSW, 2076, Australia